|
Michelle Scott Commissioned Painting Frequently Asked Questions:
What is the turnaround time?
The turnaround depends on 3 factors:
1.) Whether you use normal service or express service
2.) The medium of the painting
3.) The size of the painting Normal Service:
Small and Medium Size Oil Portraits (12"x16, 16"x20", 20"x24"):
14 days until the painting is ready
7 days for drying and shipping
Total turnaround: 23 days
Big size Oil Portraits (24"x36", 30"x40", 36"x48", 48"x72"):
20 days until the painting is ready
7 days for drying and shipping
Total turnaround: 28 days
Charcoal and pencil:
8 days until the painting is ready
4 days for shipping
Total turnaround: 12 days
Other Mediums:
14 days until the painting is ready
7 days for drying and shipping
Total turnaround: 21 days
Express Service:
If you are in a hurry to get your painting, please select the express painting option that appears just before you press the PayPal button after checking out. This service costs an additional 15%. If requested, your work is immediately placed at the top of our list and we begin working on your order in an attempt to complete it as quickly as possible.
Small and Medium Size Oil Portraits (12"x16, 16"x20", 20"x24"):
10 days until the painting is ready
7 days for drying and shipping
Total turnaround: 17 days
Big size Oil Portraits (24"x36", 30"x40", 36"x48", 48"x72"):
15 days until the painting is ready
7 days for drying and shipping
Total turnaround: 22 days
Charcoal and pencil:
5 business days until the painting is ready
4 business days for shipping
Total turnaround: 9 days
Other Mediums:
10 days until the painting is ready
7 days for drying and shipping
Total turnaround: 17 days
Note:
If you want your painted portrait to be amended,
it will take another 4 days approximately.
This time doesn't take into consideration
the time we wait for the customer to approve
his painting.
When sending us the photos via regular mail,
all the time frame described above starts
from the day we receive your photos.
Can I preview my painting before receiving
it?
Yes. Once the painting
from your photo is ready, we will contact
you for you to review it online. Most of our
customers are happy with their first preview.
However, if you feel that any modifications
should be made, we receive your feedback,
make the requested modifications and send
it back to you for confirmation. Only then,
the custom painting is sent to you.
Can you combine /images from more than one
photograph into a single painting?
Yes, we can! You can send several photographs and have people from them placed together into a single painting. Simply give us detailed instructions when placing your order. You can send up to 3 different photos in 1 order (using reference photo 1 and 2), and in the comments box, tell us how you want us to combine these photos into one painting. We don't charge extra for this service.
What mediums of paintings can I order?
We can turn your photo into oil paintings, charcoal drawings, watercolor, pastel, pencil and acrylic paintings (see examples on the right side). Our talented artists are very professional in all the above types of paintings.
How much does a painting from photo cost?
One of the main goals
of Michelle Scott Art is to make painted portraits
affordable for as many people as we can. All
our work is 100% hand-made and is done by
top artists. Still we
managed to offer very competitive prices.
What methods of payment do you accept?
For your convenience, we accept any of the following methods of payment to purchase/reserve Michelle Scott's Art:
1) Buy Online - Pay with Credit Card, Debit Card, or E-check with Paypal. Select either of the following options:
2) Reserve/Purchase by Mail - We accept all checks* and money orders by mail. Simply send an email or Request an Invoice to reserve the specific piece(s) of art you want, and mail your check* or money order (payable to Michelle Scott) to the address below:
Michelle Scott Art Gallery
2030 Cannon Way
Kennesaw, GA 30064
Which currencies do you accept?
We accept US dollars, British pounds, Euros, Australian dollars, Canadian dollars and Japanese yens.
Which photos can I turn into painted portraits?
Basically, if Michelle
can clearly see the details of your photo,
she can make a painted portrait from it. Still,
from our experience, we recommend to pay attention
to:
- Send photos that flatters
to the photographed person. If you don't
like the way you look in the photo, if
you think that your smile doesn't look
real, or your nose looks too big, try
to pick another photo. Don't expect the
artists to make the person look much better
than he looks like in the photo.
- Try to send photos
with the highest resolution. If your photo
is less than 100 KB size, its resolution
may be too low, and our artists may have
difficulties to make a good painting from
photo that shows all the details.
- Pay attention to the
background. Sometimes, you have a beautiful
photo of your little boy for example,
but in the background, there are many
irrelevant items that will fill the painted
portrait with unnecessary items. In such
a case, you can tell our artists to use
a one color background of any color you
choose. Just mention it in the comments
box, right after you upload the photo.
I can't decide which photo to send. Can you
give me examples of what your customers wants
to turn from photo to painting?
The most common subjects
for photo to painting artworks are:
- Couple portrait -
photos from weddings, honeymoons, travel
,or any other moment that a couple wants
to cherish. Sometimes, one of the couple
buys it as a surprise gift to the other
one. Sometimes, a couple gets a painting
as a present for their wedding, or for
their 50 anniversary. You can just imagine
the reaction of the one who gets such
a special personal gift.....
- Child / baby portrait
- Surprise someone with a painting from
photo of his grandchild. Friends of yours
celebrate their little boy's birthday
- surprise them with their child painting
so they will have an ever lasting memory
of him at that age.
- Family painted portrait-
Family oil portraits are a beautiful present.
A painted portrait of your old parents,
a painting from photo of your whole family
together, you and your kids etc.
- Friends - You want
to buy your friend a present which is
personal and which will always remind
him of your good friendship, find a photo
of the 2 of you from a trip or a party,
or any special moment that both of you
would like to cherish.
- Pet portrait - Your
beloved dog, cat, horse.... The photo
can be of both of you in it, or only your
pet. A pet portrait can be a very unique
gift for the pet lover.
- Scenery - Instead
of buying a painting of scenery which
means nothing to you, why won't you choose
a beautiful scenery photo from one of
your trips, and hang it on the wall, for
always to remember. You can buy it for
yourself, or as a present to someone that
loves this scenery just as you do.
There are many other examples
of photo to painting ideas: A painting of
the house in which they grew up, their first
car etc. Any photo that you love for yourself
or as a special gift for your loved ones,
we will be happy to turn into a painting.
What format should my photo be?
You may send your picture
in .jpeg, .gif, .bmp, or .tiff. We suggest
sending the highest resolution and quality
photo available, no matter how big the file
is. The better the image is, the better will
the artist be able to create your painting.
Will I get my painting framed, stretched or rolled in a tube?
We provide 3 options:
1.) Rolled in tube - The painting will be shipped rolled in an Art tube. This option is free of charge.
2.) Gallery wrap - The painting will be streched on wooden bars (this option is available only for Oil and Acrylic paintings).
3.) Framed - The painting will be framed according to a chosen design. See our frame samples.
I'm nervous about online shopping. How am
I protected from any type of fraud?
Shopping at Michelle Scott Art
is 100% safe. All the payment process is done
by PayPal, which is known by its top security
and anti fraud systems. None of your credit-card
details are given to us. The only place you
enter this information is in PayPal web-site.
I only have hardcopy photographs. What should I do?
You may send your hardcopy
photographs to:
Artist Michelle Scott
2030 Cannon Way
Kennesaw, GA ~30064~
USA
Please add an email address to the letter,
so we can get in touch with you after receiving
the photos.
My question isn't answered on this page, what
should I do?
You may use our email
form to send us any questions.
|
